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Here are just some of the practical considerations when approaching the external feedback:
- To be relevant 360° feedback should be collected from different but connected sources to complete the circle. For example, participants, co-trainer(s), and contractor(s).
- There is a minimum number of those providing feedback and this should be 10 overall.
- Trainers might be tempted to pre-select those providing feedback, however, this might lead to obscuring and influencing the outcome. Feedback should not be targeted but sent without censorship. For example, to all the participants from one training course.
- Feedback should be contextualised to avoid receiving generic external assessments. This means that it should be linked to concrete training events.
- Feedback demonstrates a commitment to professional growth and development and it should be treated and presented as such.